Brighton Airbnb Services is a trading name of Brighton Cleaning Services Ltd ("we", "us"). This policy explains how we use the information you give us.

What we collect

When you send an enquiry we collect the details you enter: your name, email, phone number and information about your property. If you become a client, we also hold the details we need to provide the service, such as property access information and invoices.

How we use it

We use your details to reply to your enquiry, provide a quote and deliver our services. We don't sell your information or share it with anyone for marketing. Where you ask us for an introduction to a property manager, we share the details you give us with that manager, with your agreement.

How long we keep it

Enquiries that don't go ahead are kept for up to two years. Client records are kept for as long as needed for the service and to meet our legal and accounting obligations.

Your rights

You can ask to see, correct or delete your information at any time by emailing info@brightonairbnbservices.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).